Welcome to ticketsottawa.com (the “Site”), operated by our team. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By using our Site, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy periodically, and any changes will be posted here. Continued use of the Site after updates signifies your acceptance of the revised policy.
When purchasing tickets or contacting us, you may provide personal details such as your name, email address, and payment information. While browsing the Site, you are not required to share personal data, but certain features may require account registration.
Note: Payment processing is handled securely by trusted third-party providers, and we do not store your payment card details directly.
We collect technical information such as your IP address, browser type, access times, and pages viewed to improve our services. Cookies and similar technologies may be used to monitor activity and personalize your experience.
Your information helps us process ticket purchases, manage your account, and respond to inquiries. In some cases, ticket sellers may view your order details to fulfill your requests.
We may send you updates about your orders or promotional offers related to tickets and events. You can opt out of marketing communications at any time by following unsubscribe links or contacting us directly.
To complete your transactions, such as delivering tickets, we may share necessary data with trusted partners. These parties are contractually obligated to keep your data confidential.
We may disclose information to comply with legal obligations or to prevent fraud and unauthorized activities. This includes sharing data with law enforcement if required by law.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your account is deleted or upon request, your data will be securely removed.
We use cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. Types of cookies include essential, performance, functionality, and advertising cookies.
You can manage your cookie preferences through your browser settings or opt out of targeted advertising via third-party tools. Please note, disabling cookies may affect site functionality.
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
This Site is intended for users aged 18 and older. We do not knowingly collect information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You can opt out of marketing emails by clicking the unsubscribe link in our messages or contacting us directly. For SMS preferences, reply with “STOP” or reach out to us to remove your number.
If applicable in your jurisdiction, you have rights including accessing, correcting, deleting your data, or opting out of sale/sharing of personal information. Requests can be submitted via email or through our online forms. We will respond within the timeframe required by law.
We may update this policy periodically. Significant changes will be communicated through our Site or via email. Continued use of the Site after updates constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding your privacy, please contact us through our designated channels. We are committed to addressing your privacy rights and ensuring your data is handled responsibly.